Information we collect
TechRewire collects information you choose to provide when you contact us, request a quote, submit a support request, book a working session, or communicate about a project.
- Contact details, such as name, email address, phone number, company name, website URL, and preferred contact method.
- Project and support details, such as service interests, budget range, priority, issue descriptions, screenshot or file links, launch constraints, and any business information you include in a form or message.
- Account information if private account or admin access is enabled, such as name, email address, role, authentication status, and session data.
- Technical information, such as browser, device, approximate location, referring pages, pages visited, performance information, and similar logs generated by hosting, security, analytics, or diagnostic providers.
How we use information
We use personal information for business purposes connected to operating the website and providing services.
- Respond to inquiries, evaluate project fit, prepare estimates, schedule calls, and provide requested support.
- Plan, deliver, improve, and document website projects, care plans, hosting guidance, migrations, audits, and working sessions.
- Maintain business records, invoices, project history, support history, and internal operations.
- Protect the website, forms, accounts, admin tools, and production workflows from misuse, spam, unauthorized access, or technical problems.
- Measure website performance and high-level interactions when optional analytics consent is granted.
- Comply with legal obligations, enforce agreements, and resolve disputes.
Cookies, analytics, and consent
Necessary storage may be used to deliver pages, remember your cookie choice, protect forms, and support account sessions if authentication is enabled. Optional analytics is off by default and only runs after you accept analytics. TechRewire honors Global Privacy Control signals by keeping optional analytics off when a signal is detected.
- Vercel Analytics, Google Analytics 4, and Vercel Speed Insights may be used after analytics consent to understand page visits, performance, and high-level interactions.
- Consent-aware event tracking may record navigation clicks and form-start or form-submit events after analytics consent.
- You can change your cookie choice at any time through Cookie preferences in the footer.
Service providers
TechRewire may use trusted service providers to host the website, store data, manage authentication, send email, provide analytics, process payments, schedule calls, protect forms from spam, store media, or support client workflows. These providers may process information only as needed to deliver their services to TechRewire.
- Current and planned providers may include Vercel services, Neon database/auth services, Vercel Blob, email delivery providers, scheduling tools, payment processors, spam-protection tools, and similar operational vendors.
- Third-party services have their own privacy practices. TechRewire is not responsible for policies or practices of third-party websites, platforms, or providers that are not controlled by TechRewire.
- TechRewire does not sell personal information.
Payments and client records
If payments, invoices, subscriptions, deposits, or care plans are offered, payment information may be processed by a third-party payment provider. TechRewire should not receive or store full card numbers unless a payment provider expressly supports that workflow. Client records may be retained for accounting, tax, contract, support, and dispute-resolution purposes.
Data retention
We keep information for as long as reasonably needed for the purposes described in this policy, including responding to requests, delivering services, maintaining business records, supporting clients, complying with legal obligations, resolving disputes, and improving operations. Retention periods may vary based on the type of information, client relationship, contractual obligations, and legal requirements.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of certain personal information. You may also object to certain processing or opt out of optional analytics. To make a request, contact TechRewire through the contact page and describe the information or request involved.
- We may need to verify your identity before acting on a privacy request.
- Some information may be retained where required for legal, accounting, security, contractual, or operational reasons.
- You can reject optional analytics or reopen Cookie preferences from the footer at any time.
Security
TechRewire uses reasonable technical and organizational measures designed to protect information. No website, email, database, or internet transmission can be guaranteed completely secure. Please do not submit passwords, payment card numbers, medical records, government ID numbers, or other highly sensitive information through general contact or support forms unless TechRewire specifically requests it through an appropriate secure process.
Children's privacy
TechRewire services are intended for businesses and adults. The website is not directed to children under 13, and TechRewire does not knowingly collect personal information from children under 13.
Policy updates
TechRewire may update this Privacy Policy as services, tools, legal requirements, or business practices change. The effective date will be updated when material changes are made.
