Agreement to these terms
These Terms of Service apply when you use the TechRewire website, submit an inquiry, request support, book a session, or purchase services from TechRewire. A signed proposal, statement of work, invoice, order form, or written project agreement may include additional or different terms. If there is a conflict, the signed or written project-specific agreement controls for that work.
Website use
You may use the website for lawful business and informational purposes. You may not misuse the website, attempt to bypass security, interfere with availability, scrape content at scale, submit malicious code, impersonate another person, or use forms to send spam, unlawful, confidential, or highly sensitive information that TechRewire has not requested.
Services and project scope
TechRewire provides website design, development, SEO foundations, hosting guidance, migration support, website care, audits, working sessions, and related services. Project scope, deliverables, timeline, pricing, payment schedule, revision rounds, launch responsibilities, and dependencies should be confirmed in writing before paid work begins.
- Any estimate, proposal, or timeline is based on the information available when it is prepared.
- Work outside the approved scope may require a change request, additional estimate, separate invoice, or separate working session.
- TechRewire may decline work that is outside its services, creates legal or security risk, conflicts with existing commitments, or is not a good operational fit.
Client responsibilities
Clients are responsible for providing timely feedback, accurate business information, approved content, required access, and the legal right to use any supplied materials.
- You are responsible for the accuracy of business claims, pricing, offers, testimonials, regulated-industry statements, privacy representations, and legal disclosures you ask TechRewire to publish.
- You must have rights to all logos, photos, fonts, copy, videos, trademarks, files, data, credentials, and third-party materials you provide.
- You are responsible for reviewing and approving deliverables before launch or publication.
- Delays in feedback, access, content, approvals, or payment may affect timelines and launch dates.
Content, examples, and concepts
Website concepts, mockups, sample copy, resources, audits, and recommendations are planning materials unless a written agreement says otherwise. They are not legal, tax, financial, medical, compliance, or industry-regulatory advice. You are responsible for having final content, claims, policies, and regulated disclosures reviewed by qualified professionals where appropriate.
Revisions, changes, and acceptance
Reasonable revisions may be included only as described in the applicable proposal or agreement. A request is outside scope if it changes approved direction, adds new pages or features, requires new integrations, changes business requirements, or requires rework caused by incomplete or inaccurate client-provided information. Deliverables may be considered accepted when you approve them in writing, publish them, use them in production, or do not provide specific revision requests within a reasonable review period.
Payment, deposits, and invoices
Payment terms are set by the applicable proposal, invoice, checkout, or written agreement. Unless a written agreement says otherwise, invoices are due when stated on the invoice, third-party costs may be billed separately, and TechRewire may pause work, delay launch, restrict support, or suspend services for unpaid amounts.
- Deposits, booked working sessions, completed work, and third-party costs are generally non-refundable unless a written agreement or applicable law requires otherwise.
- If a project is canceled after work begins, you remain responsible for completed work, committed expenses, and approved third-party costs.
- Taxes, payment processor fees, chargeback costs, domain fees, hosting fees, software licenses, and subscription costs may be separate from TechRewire service fees.
Care plans, subscriptions, and support
Ongoing care, maintenance, hosting coordination, support response, emergency help, and recurring services are provided only when covered by a written plan, subscription, or agreement. Unless a written agreement says otherwise, care plans do not guarantee uninterrupted website availability, immediate response, unlimited work, recovery from every incident, or support for third-party outages.
Launch, hosting, and third-party services
Websites may depend on third-party providers for hosting, domains, DNS, email, analytics, databases, authentication, scheduling, payments, spam protection, media storage, backups, monitoring, plugins, APIs, or other services. Those providers are governed by their own terms, pricing, privacy practices, uptime, support, and availability.
- TechRewire is not responsible for third-party outages, policy changes, billing changes, account suspensions, security incidents, data loss, or discontinued services.
- Client-owned accounts, domains, hosting, software licenses, email systems, and payment accounts remain the client's responsibility unless a written agreement states otherwise.
- Launch support should be planned around access, DNS, redirects, forms, analytics, production environment variables, backups, and rollback needs.
Ownership and license
Unless a written agreement says otherwise, after final payment is received, you own the final client-specific website content and deliverables created specifically for you. TechRewire retains ownership of pre-existing tools, templates, methods, know-how, reusable code, internal systems, draft work not selected, and general skills or processes used to perform the services.
- TechRewire may use open-source software, third-party libraries, platform services, fonts, icons, stock assets, or provider tools that remain subject to their own licenses.
- You grant TechRewire permission to use client-provided materials as needed to perform the services.
- Unless you request otherwise in writing, TechRewire may reference completed work in portfolios, case studies, proposals, and marketing materials after public launch.
Confidentiality
Each party may receive non-public information while discussing or performing work. TechRewire will use reasonable care to protect confidential client information and use it only for legitimate business and service purposes. Confidentiality obligations do not apply to information that is public, independently developed, already known, received lawfully from another source, or required to be disclosed by law.
Warranties and disclaimers
TechRewire aims to provide thoughtful, professional work, but the website and services are provided without guarantees of specific business results, search rankings, revenue, conversion rates, uninterrupted operation, error-free performance, or compatibility with every browser, device, plugin, provider, or future platform change. Any warranties that cannot be excluded by law are limited to the minimum extent allowed.
Limitation of liability
To the maximum extent allowed by law, TechRewire will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, reputational harm, or third-party service failures. Unless a written agreement says otherwise, TechRewire's total liability for a claim is limited to the amount you paid TechRewire for the specific service giving rise to the claim during the three months before the event that caused the claim.
Termination
Either party may end a project or service relationship as allowed by the applicable written agreement. TechRewire may suspend or terminate access to services, admin areas, support, or work in progress if payment is overdue, requested work creates risk, required access is not provided, the website is misused, or continuing the relationship is not commercially or legally reasonable.
Governing law and disputes
Unless a signed agreement says otherwise, these terms are governed by the laws of the State of Illinois (Chicago area), without regard to conflict-of-law rules. The parties should first try to resolve disputes in good faith through written communication. If informal resolution fails, disputes will be handled in the courts or forums serving TechRewire's principal place of business in Illinois unless applicable law requires another venue.
Changes to these terms
TechRewire may update these Terms of Service as services, pricing models, tools, legal requirements, or business practices change. Updated terms will be posted on this page with a new effective date. Continued use of the website or services after updates means you accept the updated terms for future use and work.